Published 04/08/2008
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liquid
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Getting Engaged: a guide on how to create a lasting relationship between your brand and your customers
Stage 1 – The First Encounter Picture the scene: you meet someone for the first time; in fact, it’s a first date. You’re understandably nervous. There are awkward silences. You ask questions with trepidation and are uncertain about how to approach them. It’s the same when a customer…
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